Shipping Policy
At NICNAK CLOTHING, we highly value every purchase, and we make every effort to fulfill all shipping requests promptly to ensure you receive your items as quickly as possible. To ensure your orders reach you as expected, please take a moment to review our shipping policy for online orders.
1. BUSINESS SHIPPING HOURS
Our business shipping hours are as follows:
- Monday — Friday: 9 a.m. — 4 p.m. PST, excluding national holidays.
We typically process orders within 2-5 days from the date of your order placement. Orders made on Fridays, weekends, or holidays will be processed on the following business day. While we strive for timely deliveries, please be aware that we cannot be held accountable for carrier delays or delays due to holidays, weather conditions, or other circumstances beyond our control.
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Once an order is shipped, it cannot be canceled, and changes to the delivery address are no longer possible.
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NICNAK CLOTHING does not assume responsibility for reimbursing or compensating for returned packages or their missing contents, whether lost in transit with or without proof of delivery.
2. UNCLAIMED PACKAGES
In the event that a package is left unclaimed and subsequently returned to NICNAK CLOTHING, the customer will be responsible for the re-delivery cost, which is a flat fee of $8 for USA shipments.
3. POSSIBLE DELAYS
While we take every precaution to ensure the timely delivery of all orders, it's important to note that due to circumstances such as COVID-19, carriers may experience delays. These delays may result in packages arriving outside the estimated delivery timeframe. We appreciate your understanding and patience during these challenging times.
For any questions or concerns regarding our Shipping Policy, please don't hesitate to contact our Customer Service team at NIKKI@NICNAKCLOTHING.COM